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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from room
Reception
Exterior
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
The current price is ￥26,429
￥33,396 total
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Deep soaking bathtub
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
150-0043, Tokyo-to, Tokyo, 1-12-2, Dogenzaka, Shibuya-ku

What's nearby

  • Shibuya Crossing - 3 min walk - 0.3 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 5 min drive - 4.6 km
  • Tokyo Imperial Palace - 5 min drive - 5.8 km
  • Meiji Jingu Shrine - 7 min drive - 4.1 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, multilingual staff, and a banquet hall
  • A 24-hour front desk, 1 meeting room, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,004 reviews
The price is ￥29,323
￥37,086 total
May 26 - May 27
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jun 8, 2025 start from ￥26,429, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1101 out of 1582 reviews
Rating 8 - Good. 337 out of 1582 reviews
Rating 6 - Okay. 82 out of 1582 reviews
Rating 4 - Poor. 36 out of 1582 reviews
Rating 2 - Terrible. 26 out of 1582 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel rooms provided to us was spacious and clean as opposed to other reviews. Wonderful staff, too!
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by a train station. Comfortable beds, very clean, friendly staff, overall loved our stay! Will be definitely staying here again given the chance.
Stayed 6 nights in Apr 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the best place to stay in this area. Everything is so convenient and everyone is super helpful… totally recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Lai Shan Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in May 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service
Good hotel in Shibuya area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no complaints while staying at this hotel, I will definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and usual Japanese hospitality. Breakfast buffet is very good if you can score a cheap add on to the room.
Stayed 6 nights in Apr 2025

6/10 Okay

Adaku

Nice hotel. Convenient location however rooms are small and needs upgrading.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dan

Loved it great
Stayed 2 nights in May 2025

10/10 Excellent

marcos

Liked: Amenities
Nice hotel , nice people close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

chandrasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of it all
Stayed 4 nights in May 2025

10/10 Excellent

Orlando Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, quiet and with a convenient location. I will definitely book this hotel again. Thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

Elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location! Very convenient to everything! Nice facilities as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic views of Shibuya and the surrounding area, elevators have glass windows to the outside for viewing the scramble crossing. Easy access to shops and restaurants, kind and helpful staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
staff was extremely kind and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Waling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, best breakfast, and best service!
Stayed 7 nights in Feb 2025

10/10 Excellent

Shaneil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easy access to public transit, restaurants and shops.
Stayed 7 nights in Mar 2025

8/10 Good

NATALIA

Liked: Staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2025

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location..we did struggle to find the hotel on arrival, but this is due to all the construction work being carried out in the area
Stayed 3 nights in Apr 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 5 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with a view on the Shibuya Crossing and I'm so glad we did! It was amazing. Even when we were tired and needed to rest, we didn't feel like we were missing out on the Tokyo vibe - it was right there with us. Staff was incredible, rooms super clean and modern -honestly one of the best hotels I've ever stayed at. Both my husband and I loved every moment and we'd book it again!
Stayed 6 nights in Apr 2025